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Confidentiality
Daycare staff are bound by the rules of confidentiality. Clients’ personal details will remain personal and will not be discussed with any unauthorised person. A copy of the policy is given to clients on admission.
Complaints
We have a complaints procedure that enables clients to obtain recourse for any grievance. A copy of the procedure is given to clients on admission.
Personal Property
Personal property brought into the building is the responsibility of the individual. LCDI will not be held liable for any theft or damage. The golden rule is – leave valuables at home!
Inspections
Our Centre is inspected annually by both the Western Trust and by The Regulation and Quality Improvement Authority.
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